Community Guidelines
PlayFly Platform
Last Updated: October 27, 2025
Welcome to PlayFly
These guidelines help maintain a safe, respectful, and creative environment for all users. By participating in our community, you agree to follow these guidelines alongside our End User License Agreement.
General Community Rules
Be Respectful
- Treat all users with kindness and respect
- No harassment, bullying, or personal attacks
- No discrimination based on race, gender, religion, sexual orientation, or other protected characteristics
- Constructive criticism is welcome; destructive behavior is not
Be Authentic
- Use your real identity or a consistent username
- No impersonation of other users, staff, or public figures
- No fake accounts or multiple accounts to circumvent restrictions
Stay On Topic
- Keep discussions relevant to games, content, and platform features
- No spam, excessive self-promotion, or off-topic content
- No unsolicited advertising or commercial promotion
Content Standards
What's Allowed
- Original games and creative content
- Constructive feedback and reviews
- Educational content about game development
- Community discussions about gaming and creativity
What's Not Allowed
Illegal Content
- Content that violates any laws or regulations
- Copyright infringement or unauthorized use of others' work
- Content that promotes illegal activities
Harmful Content
- Violence, gore, or graphic content that could harm minors
- Content that promotes self-harm or suicide
- Malware, viruses, or malicious code
- Content designed to exploit or harm users
Inappropriate Content
- Sexualized content involving real people
- Content depicting minors in sexual contexts
- Non-consensual sexual content (real or implied)
- Content glorifying sexual violence
- Extreme fetish content involving bodily waste or harm
AI-Generated Content
- AI-generated imagery designed to resemble real people is not allowed
- Clearly label AI-generated content when required
- Respect intellectual property rights in AI training
Age-Appropriate Content
General Audience (13+)
- Content suitable for teenagers and adults
- Mild violence and themes are acceptable
- No explicit sexual content
Mature Content (18+)
- Content with mature themes must be clearly labeled
- Sexual content must be fictional/illustrated, not involving real people
- Extreme violence or disturbing themes must be properly marked
Reporting and Moderation
How to Report
- Use the report button on content or comments
- Contact us directly at support@playfly.com for serious violations
- Provide specific details about the violation
Our Response
- We review all reports promptly
- Violations may result in content removal, warnings, or account suspension
- Serious violations result in permanent account suspension with no appeal
- We may freeze or refund transactions for accounts in violation
Appeals Process
- Most moderation decisions are final
- Contact us if you believe there was an error
- We will review appeals on a case-by-case basis
Creator Responsibilities
Content Quality
- Ensure your content works as described
- Provide clear installation instructions
- Test your content before publishing
- Respond to user feedback constructively
Community Engagement
- Interact respectfully with your audience
- Address concerns and feedback professionally
- Don't engage in harassment or abuse
Payment Processing Compliance
- If you collect money, follow all payment processor terms
- Ensure your content complies with Stripe, PayPal, and other processor policies
- Violations may result in payment processing suspension
Privacy and Data
User Information
- Never share private user information publicly
- Don't automatically sign users up for mailing lists
- Obtain explicit consent before collecting personal data
- Respect user privacy and data protection laws
Communication
- Use provided tools for legitimate communication only
- No unsolicited messages or spam
- Respect user preferences for communication
Enforcement
Violations and Consequences
- First offense: Warning and content removal
- Repeated violations: Temporary account suspension
- Serious violations: Permanent account suspension
- Payment violations: Account suspension and transaction freezing
No Second Chances
- Violations of our most serious policies (sexual content involving minors, non-consensual content) result in permanent suspension
- No appeals process for the most serious violations
- Funds may not be eligible for payout on suspended accounts
Updates to Guidelines
We may update these guidelines to address new challenges or clarify existing rules. We will notify users of significant changes through:
- Platform notifications
- Email announcements
- Updated documentation
Contact Us
For questions about these guidelines or to report violations:
- Email: support@playfly.com
- Use the in-platform reporting system
- Contact us through our support channels
Remember: These guidelines work alongside our End User License Agreement. Violations of either document may result in account action. Our goal is to maintain a creative, safe, and respectful community for all users.